Frequently Asked Questions

Shipping & Returns

Orders

General Inquiries

Product Care & Instructions

What should I do if I am not satisfied with my purchase?

Your satisfaction is important to us! Please fill out the form on our Return Policy page and we will take care of you.

Where can I find SB SOX products?

Besides this website, you can find our products on Amazon USA. We have been selling on Amazon since October 2016 and have several thousands of reviews and seller feedback.

Are your products available outside the U.S.?

Not currently. But we hope to expand outside the U.S. soon!

Who should I contact for questions about my order?

Simply email us at info@sbsox.com with your order ID for any questions about shipping status, and any other questions. Our customer service team will be in touch within 24 hours. We are always glad to assist you.

How do I find my Order ID?

After you have completed the purchase, you should receive a confirmation email from us with the Order ID. Please
also check your spam mail and promotions tab (gmail) for the order confirmation email if you are unable to locate the
confirmation email.

How do I contact customer service?

Simply email us at info@sbsox.com with your order ID for any questions about shipping status, and any other questions. Our customer service team will be in touch within 24 hours. We are always glad to assist you.

Where can I find instructions on how to use my SB SOX product?

You can find detailed instructions and helpful tips for each product on our Care & Use Guides page.

How do I care for my SB SOX product?

Visit our Care & Use Guides page for easy-to-follow washing and instructions.